Join businesses worldwide using Wilyer for seamless digital signage management.
Smart Queue Management
Manage customer flow efficiently with smart queue management to reduce wait times and improve service.
Reservation and Booking Integration
Integrate reservations and bookings to streamline customer flow and ensure smooth service management.
Queue Optimization
Optimize queues to improve service speed, reduce wait times, and enhance the overall customer experience.
Smart Queue Management
Real-Time Queue Updates: Guests can view their position in the queue in real time through digital displays or mobile apps, reducing uncertainty and enhancing transparency.
Dynamic Wait Time Estimates: Based on real-time data, the system provides accurate wait time predictions for guests, helping them plan their next steps (e.g., take a seat, visit amenities, etc.).
Reservation and Booking Integration
Automatic Reservation Management: Wilyer QMS integrates with your reservation system, automatically organizing incoming guests based on available time slots and capacity.
Priority Bookings and VIP Management: VIP guests or priority bookings can be assigned top priority in the queue, ensuring they are served quickly without disrupting other guests.
Queue Optimization
Load Balancing: The system intelligently manages queues to prevent bottlenecks by directing guests to less busy areas, and optimizing wait times across the property.
Staff Allocation & Management: Allocate staff dynamically to various queue points based on guest volume. This ensures that the right number of staff is present at peak times to maintain operational efficiency.
Real-Time Analytics: Track guest flow in real-time and get insights into queue lengths, wait times, and peak periods, enabling you to make informed decisions to optimize operations.
Guest Engagement and Communication
Interactive Kiosks: Allow guests to check themselves in or join a queue via interactive self-service kiosks, providing a more autonomous experience and reducing the need for staff intervention.
Feedback Collection: After the queue process, collect guest feedback automatically, helping you understand customer sentiment and areas for improvement.
QMS with real-time content/update: Wilyer’s Queue Management Software is designed to deliver a live, seamless experience for both customers and staff. By leveraging real-time data updates, the system ensures that everyone is informed and engaged at every stage of the service journey.
Multi-Venue Management
Cross-Venue Integration: If you are managing multiple hospitality venues (e.g., a hotel with multiple restaurants), Wilyer QMS can synchronize queues and bookings across various locations, providing a seamless guest experience.
Unified Dashboard: A centralized dashboard allows you to manage and monitor queues across all venues in real time, ensuring efficient operations and a consistent guest experience throughout your property.
Digital Signage Integration
Hospital Information System Integration
Wilyer QMS integrates with leading HIS (Hospital Information System) platforms for healthcare providers to create a unified patient experience. From registration to consultation and billing, patient flow is managed effortlessly while syncing with clinical schedules and doctor availability.
Improved Customer Experience
Super QMS enhances the guest experience by reducing physical wait times and providing real-time queue updates. Automated notifications keep guests informed and engaged, while transparent queue visibility ensures a smoother, more predictable, and stress-free waiting process.
Operational Efficiency
Boost operational efficiency by optimizing staff allocation based on real-time queue data, ensuring smooth service delivery. It empowers managers with actionable insights for better decision-making and reduces overcrowding by intelligently directing guests to less busy service areas, enhancing both safety and flow.
Scalability and Flexibility
Super QMS is built for seamless growth, thanks to its cloud-based infrastructure that scales effortlessly with expanding locations, increasing guest volume, or evolving tech needs. Its customizable architecture adapts to diverse hospitality environments—from boutique hotels to large-scale resorts, restaurants, or hospitals—ensuring a perfect fit for any operation.
