Non-Refundable Policy

Last Revised: 2023-08-01
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Thank you for choosing Wilyer Digital Signage Software. Before you proceed with your purchase, please carefully review our non-refundable policy. By making a purchase on our platform, you acknowledge and agree to the terms outlined below.

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1. Non-Refundable Services
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   ‍All purchases made on Wilyer Digital Signage Software are non-refundable. Once a purchase is completed, no refunds will be provided, except as otherwise stated in this policy.
2. Trial Periods and Cancellations
   
   ‍We may offer trial periods for our digital signage services. During a trial period, you can explore the features and capabilities of our software at no cost. If you choose to cancel your trial before it converts to a paid subscription, you will not be charged. Once the trial period ends and you are billed for the subscription, the purchase becomes non-refundable.
3. Exceptional Circumstances
   
   ‍While purchases are generally non-refundable, we understand that exceptional circumstances may arise. If you encounter technical issues that prevent you from accessing our services or if our software fails to meet the advertised functionalities, please reach out to our customer support team at care@wilyer.com. We will assess your situation on a case-by-case basis.
4. Contact Us
   
   ‍If you have any questions about our non-refundable policy or need assistance, please contact our customer support team at care@wilyer.com. We're here to help address any concerns you may have.
5. User Responsibilities
   
   ‍To ensure a seamless experience with Wilyer Digital Signage Software, we encourage you to review our user guides, FAQs, and tutorials. Familiarizing yourself with the software's features and functionalities will help you make the most of your purchase and minimize potential issues.
6. Dispute Resolution
   
   ‍If you believe there is a legitimate reason for a refund and wish to dispute our non-refundable policy, please follow the dispute resolution process outlined in our Terms of Service. We are committed to resolving disputes in a fair and transparent manner.
7. Legal Disclaimer
   
   ‍This non-refundable policy is subject to the terms and conditions set forth in our Terms of Service. Wilyer Digital Signage Software reserves the right to modify or update this policy at any time without prior notice.

By proceeding with your purchase, you agree to abide by this non-refundable policy and the terms of service of Wilyer Digital Signage Software.

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