What support is typically provided to digital signage partners?

A strong digital signage partner program is not only about selling digital signage software, but also about providing structured support, technical guidance, and commercial assistance. Wilyer offers extensive support to partners who join the digital signage reseller program, ensuring that they can confidently deliver complete digital signage solutions to end customers.

The support provided under a digital signage partner program is designed to help partners at every stage, including onboarding, sales pitching, integration, deployment, and renewals. This structured support makes it easier for partners to scale their digital signage business.

Dedicated Partner Dashboard

One of the primary support systems in the digital signage partner program is the Partner Dashboard. This centralized platform acts as a management layer between the partner and Wilyer.

Through the Partner Dashboard, partners can:

• Add new clients

• Create free demo accounts

• Manage active customers

• Allocate licenses

• Handle renewals

• Manage different pricing and license durations

This centralized dashboard simplifies operations and improves transparency.

Relationship Manager and Dedicated Assistance

Wilyer provides a structured support system that includes:

• Dedicated relationship management

• Active support team assistance

• Guided communication for customer queries

Partners can rely on direct support channels to resolve integration and operational issues quickly.

RFP Support and Solution Planning

Another major support feature of the digital signage partner program is RFP support. When a reseller receives an RFP from a customer, they can forward it to the Wilyer team.

Wilyer then provides:

• Structured solution planning

• Commercial proposals for the content management software portion

• Strategic guidance on how to approach the project

• Technical compatibility checks with preferred hardware vendors

This RFP support ensures that partners are not handling complex digital signage deployments alone.

Onboarding and Demo Training

To help partners build technical confidence, Wilyer offers:

• Onboarding sessions

• Demo training solutions

• Product understanding sessions

Although advanced programming knowledge is not required, partners receive the necessary training to explain digital signage use cases and benefits effectively.

Hardware Compatibility and Integration Support

Since digital signage projects often involve multiple hardware vendors, Wilyer assists partners by:

• Checking software compatibility with displays such as Samsung, LG, and Android OEM devices

• Guiding proper integration before deployment

This reduces risk and improves project success rates.

Ongoing Renewal and Commercial Support

The digital signage partner program also supports:

• License renewals

• Bulk purchasing discussions

• Commercial structuring

• Recurring revenue planning

  

In summary, the support provided to digital signage partners includes a centralized Partner Dashboard, RFP support, onboarding training, hardware compatibility assistance, dedicated relationship management, and ongoing renewal guidance. This complete support structure enables partners to confidently deliver scalable cloud based digital signage solutions while building long term recurring revenue with Wilyer.